info@salonbutterfly.com

COVID-19 important information and updates.

Take time for yourself

REOPENING FRIDAY JUNE - 12

Updated June 9, 2020

To Our Valued Clients and Guests,

We miss you and we look forward to seeing you in our happy place together again.

We promise to take the best care of you at all times, we thank you for being patient.

We are all in this together!

Adrian Hammoud and the Butterfly team.

 

WHAT YOU NEED TO KNOW ABOUT OUR REOPENING

Get excited!

We are officially open for services as of Friday, June 12th, 2020.
Our team at Butterfly have been working hard to provide you with a safe and regulated experience upon our return. We look forward to taking care of you while also keeping everyone’s health and safety a priority.

*In order to ensure proper supervision over our staff, services, procedures and safety measures during this difficult time, We will be operating out of our downtown location at 150 Wellington St, East ONLY.
*Our Edinburgh location will remain closed until further notice. ALL appointments will be held at our downtown location
 

When we see you at your next appointment, few things will altered in order to provide everyone comfort in a safe and happy environment.

BOOKING APPOINTMENTS

Appointments booked previous to June 12th have been rescheduled into the first week of opening.To book a new appointment you may reach us directly:

We are open Wednesday – Thursday, June 10 & 11 from 9 AM to 3 PM to take your calls for future appointments.
 

When we see you at your next appointment there will be a few things to note upon your visit back to the salon.

  • You will be asked to confirm if you are experiencing any symptoms or illness or COVID-19 – clients with a fever, cough, or difficulty breathing will NOT be permitted into the salon
  • You will be asked to wait outside the salon until the client prior to your appointment has left. This is to contain the amount of people within the salon at the same time.
  • There is hand sanitizer that we will ask you to use when you enter and when you leave. 
  • Our waiting area will no longer be available.
  • Magazines and beverages are no longer served.
  • Appointments will be spaced out to allow for physical distancing between clients. That might mean less flexibility for scheduling or changing your appointment, 24 hour noticed is required for appointment changes.
  • All staff will be in protective gear such as masks, face shields and gloves.
  • We will be seeing clients by appointment ONLY No walk-in clients. our goal is to limit the amount of people in the salon.
  • Guests must practice social distancing with at least six feet apart , except when guest service is in motion.
  • Please arrive on time for your appointment, as waiting area is no longer available.
  • We ask that you wait outside until you are called or asked to come in.
  • We require you to wear a face mask at all times while inside our salon. If you do not have a mask we will provide you with a disposable one at a fee of $2.00
  • The best payment method is Debit Tap, if that is not possible bring one credit card and limit the size of your purse or bag. Cash is accepted Not preferred. 
  • Please leave jackets, large hand bags etc. in your car,  the less personal articles you bring with you the better.
  • Outside food and /or drinks will not be permitted in the salon.
  • Attend your appointment alone. Family members, friends and pets will be asked to stay home or in the car, Unless they are accompanied by another family member or with an appointment side-by-side.
  • Children under the age of 13 will have to wait until further notice to book an appointment. 

Our team is ready, Staff will

  • have a temperature screening at the start of each shift.
  • wear a face mask or face shield at all times during interactions with clients
  • clean and disinfect their chair and station and tools before and after every appointment
  • stay home if they are sick and or not feeing well
  • wash hands before and after every appointment
  • clean and disinfect all tools and implements before and after every appointment.
  • use fresh capes and towels for every single guest

Here is what has changed

  • We require 24 hours notice via email or phone call to cancel your appointment 
  • If you do not show for your appointment , you will be billed and charged 100% of that appointment, this measure will be in effect immediately until further notice.
  • If you wish to purchase at home care, products, hair tools, during your service please let your stylist know and we will set them up for you at check out .
  • Our online shop is now available for you to pre-purchase all your hair care products, we will have them ready for curb-side pick up on the same day with no extra charge. Free shipping delivery will be available within the city of Guelph for next day. (This will help limit entry to the salon)
  • Gift cards also available online, Purchase a gift card online to pre-pay for your service  (This will help limit Interaction in the salon )
  • We will operate six days a week Monday through Saturday from 9 AM – 8 PM, This will help support all the demand and enable everyone to have an appointment in the near future. These hours will Revised at a later date.
  • Spa Services are limited and *NO facial Service or facial hair removal allowed at this time.
  • Spa Services will only be done on one to one basis,
  • Spa side-by-side Appointments for more than one client at a time, are not available at this time